Shopping

What Shipping Methods Are Available?

FREE WORLDWIDE EXPRESS SHIPPING WITH UPS

Do You Ship Internationally?

WE SHIP WORLDWIDE

How Long Will It Take To Get My Package?

UNITED STATES: 1-2 DAYS – OTHER COUNTRY: 3-5 DAYS

Payment

What Payment Methods Are Accepted?

FOR YOUR CONVENIENCE, WE ACCEPT MASTERCARD, VISA, AND AMEX

Is Buying On-Line Safe?

YOUR SECURITY AND PRIVACY IS IMPORTANT TO US. ALL OUR TRANSACTIONS ARE COMPLETELY SECURE AND ENCRYPTED

Orders & Returns

How Can I Cancel Or Change My Order?

YOU CAN CANCEL OR CHANGE YOUR ORDER AT NO EXTRA COST BY SIMPLY RETURNING YOUR ORDER IN IT’S ORIGINAL PACKAGING. ITEM MUST BE UNUSED AND IN EXACT CONDITION AS RECEIVED WITHIN SEVEN BUSINESS DAYS OF PLACING YOUR ORDER

Do I need an account to place an order?

YOU CAN PLACE AN ORDER WITH OR WITHOUT AN ACCOUNT WITH US

How Do I Track My Order?

ONCE YOU PLACED YOUR ORDER, WE WILL PROVIDE YOU WITH A TRACKING NUMBER IN ORDER FOR YOU TO TRACK YOUR PACKAGE IN REAL-TIME

How Can I Return a Product?

SIMPLY CONTACT US WITH YOUR ORDER NUMBER AT RETURNS@LOULOU.COM AND WE WILL MAKE THE NECESSARY ARRANGEMENTS FOR YOU

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