Privacy Policy

1. We value our users and respect their privacy. LOULOU JEWELRY collects information about you through the Website in an effort to fulfill orders for LOULOU JEWELRY’s products, improve your online experience and to communicate with you about LOULOU JEWELRY’s products, promotions and services. LOULOU JEWELRY takes precautions with our customer’s information and data. Neither your name nor anything personal about you is sold or shared with any non-affiliated company or agency other than as set forth in this Privacy Policy. However, as described in greater detail below, LOULOU JEWELRY might share your information under specific circumstances with businesses LOULOU JEWELRY works with to help the Website better function. This Privacy Policy describes the personal information LOULOU JEWELRY collects about you, how LOULOU JEWELRY uses it, when LOULOU JEWELRY uses it, how LOULOU JEWELRY uses it, why LOULOU JEWELRY collects it, and when LOULOU JEWELRY shares it with third parties. This Privacy Policy also describes the choices you can make about how LOULOU JEWELRY collects and uses certain of that information.

1.2 This Website is operated by LOULOU JEWELRY, the owner of the trademark LOULOU JEWELRY and other trademarks (the “Marks”). “Website” means the website located at www.louloujewelry.com, any subsequent URL which may replace this website, and all associated websites, URLs and micro sites. “You/your” means you as a user of the Website. “User” means all users of this Website. LOULOU JEWELRY offers this Website, including all information, tools and services available from this Website, to you conditioned upon your acceptance of all the terms, conditions, policies and notices stated here. Your continued use of this Website constitutes your agreement to this Privacy Policy.

1.3 LOULOU JEWELRY reserves the right to do changes or update this Privacy Policy by posting such changes or updates to the Website. Amendments to this Privacy Policy will be posted at this URL and will be effective when posted. It is your responsibility to review any such changes or updates and check the Website from time to time to be sure you understand all terms and conditions, agreements and policies of the Website and are in compliance with them. You can tell if the policy has changed by checking the last modified date that appears at the end of this Privacy Policy. Your continued use of the Website following the posting of any amendment, modification or change shall constitute your acceptance thereof.

1.4 By accessing this Website, you acknowledge the Website Privacy Policy and agree to be bound by the terms thereof and the Terms of Use set forth on the Website. If there is anything you do not understand please email any inquiry to info@louloujewelry.com. If at any time you do not agree to this Privacy Policy, please do not use this Website.

2. Sharing Information with Third Parties.

2.1 LOULOU JEWELRY does not sell, trade or share your personal information gathered online with any third parties, except with your consent or as described herein. LOULOU JEWELRY does not participate or contribute in cooperative databases, which give other companies access to such Personal Information.

2.2 LOULOU JEWELRY may provide access to your personal information when legally required to do so, to cooperate with police investigations or other legal proceedings, to protect against misuse or unauthorized use of the Website, to limit LOULOU JEWELRY’s legal liability and protect LOULOU JEWELRY’s rights or to protect the rights, property or safety of visitors of this Website or the public. As an example, LOULOU JEWELRY may share your purchase transaction information with a vendor who will use it to assist LOULOU JEWELRY and other merchants to detect and prevent credit card fraud.

2.3 LOULOU JEWELRY may also disclose your personal information to outside companies that help LOULOU JEWELRY bring you the products and services LOULOU JEWELRY offers. For example, LOULOU JEWELRY may work with third parties to: (a) assist LOULOU JEWELRY in distributing e-mails (b) manage a database of customer information; (c) provide LOULOU JEWELRY data storage and analysis; (e) provide fraud prevention; (d) assist LOULOU JEWELRY with direct marketing and data collection; (f) provide customer service and (g) other services designed to assist LOULOU JEWELRY in maximizing our business potential. LOULOU JEWELRY requires that these outside companies agree to keep all information shared with them confidential and to use the information only to perform their obligations to LOULOU JEWELRY.

2.4 Also, if LOULOU JEWELRY goes through a transition of the business, such as a merger, acquisition by another company, or sale of all or a portion of its assets, your personal information will likely be among the assets transferred.

3. Types of Information Collected.

We will ask you for certain kinds of personal information to provide the services you request. This information includes:

3.1 Your Account – You have the opportunity to create a personal shopping account with LOULOU JEWELRY. This account allows you to shop faster and easier, and to check on order status and history. Using your user name and a password of your choice, you may access your account online at any time to add, delete, or change information. In creating this account, you authorize LOULOU JEWELRY to store your name, address, email address, telephone number and other personal information that you may provide such as your birth date, gender, and credit card number. Each of these options is for your convenience only, and the information provided by you is not used for any purpose other than to as outlined in this Privacy Policy. If you ever use a public computer to visit the “My Account” section of the Website, LOULOU JEWELRY strongly encourages you to log out at the conclusion of your session. By doing so, although your information may still be stored with LOULOU JEWELRY, it will not be accessible to anyone else from that computer.

3.2 Email List – When you create an account with LOULOU JEWELRY, you will be given the option to be added to the LOULOU JEWELRY email list. Whether or not you select this option, your personal information will never be shared with or sold to anyone other than as set forth in this Privacy Policy.

3.3 Purchases – When you place an order, you will be asked to provide your credit card information. LOULOU JEWELRY does not store your credit card information unless you choose to include it in your “My Account” information.

3.4 Subscriptions to the email list can be cancelled at any time. To be removed from our email list, please email us at info@louloujewelry.com and include your name and the address in the message, or click the unsubscribe button found at the bottom of the emails we send you.

By accessing this Website, you acknowledge the Website Privacy Policy and agree to be bound by the terms thereof and the Terms of Use set forth on the Website. If there is anything you do not understand please email any inquiry to info@louloujewelry.com. If at any time you do not agree to this Privacy Policy, please do not use this Website.

LOULOU JEWELRY encourages you to log out at the conclusion of your session. By doing so, although your information may still be stored with LOULOU JEWELRY, it will not be accessible to anyone else from that computer.

4. Your Security.

4.1 LOULOU JEWELRY goes a long way to keep your financial information private and safe. LOULOU JEWELRY takes appropriate electronic, physical and administrative steps to maintain the security and accuracy of personally identifiable information collected, including limiting the number of people who have physical access to database servers, as well as employing electronic security systems and password protections that guard against unauthorized access. In addition, it is LOULOU JEWELRY’S policy to never send your credit card number via e-mail. Please keep in mind that e-mail is not encrypted and is not considered to be a secure means of transmitting credit card information.

4.2 LOULOU JEWELRY uses Secure Socket Layers (SSL), the industry standard in transferring information to process your orders. The SSL encrypts, or translates, your order information into a highly indecipherable code, which is processed immediately. All credit card transactions occur in a secure area of the Website to protect you from any loss, misuse or alteration of information collected. When you have finished shopping and begin the checkout process, you will move into the secure area of the Website. Once you have entered, the page address (URL) will change from “http” to “https” to let you know you are in a secure area. Also, a key or a closed lock will appear in the lower right hand corner of your screen to notify you of this change. You will remain in this secure zone for the entire checkout process.

4.3 Unfortunately, despite LOULOU JEWELRY’s best efforts, the transmission of data over the Internet cannot be guaranteed to be 100% secure. While LOULOU JEWELRY will use every reasonable means to ensure the security of information you transmit through the Website, LOULOU JEWELRY cannot guarantee that such information will not be intercepted by third parties. LOULOU JEWELRY will, however, prosecute any unauthorized or fraudulent transactions to the fullest extent permitted by law.

5. Links to Other Websites.

5.1 While visiting the Website, you may link to websites operated by third parties or you may have come to the Website using a link found in another website. This does not mean that LOULOU JEWELRY endorses these websites or the services or goods they provide. LOULOU JEWELRY does not make any representations or warranties about any website that may be linked to the LOULOU JEWELRY Website. Such other websites are independent from LOULOU JEWELRY, and LOULOU JEWELRY has no responsibility, control for their products, activities or information.

5.2 also, LOULOU JEWELRY’s privacy practices may differ from those of these other websites. If you provide personal information at one of those sites, you are subject to the privacy policy of the operator of that website, not the LOULOU JEWELRY Privacy Policy. Please make sure you understand the other website’s privacy policy before providing personal information.

6. Non-Personally Identifiable Information.

6.1 Several of the functions on the Website use cookies. A cookie is a small piece of information sent by a website that is saved on your hard drive by your computer’s browser. Cookies help LOULOU JEWELRY remember you when you return to the Website. Cookies also hold information to personalize and enhance your experience and to gather website statistical data, such as which pages are visited, what is included in your shopping cart, the Internet provider’s domain name and the addresses of the sites visited immediately before coming to and immediately after leaving the Website. However, none of this information is associated with you as an individual. It is measured anonymously and only in the aggregate. The information in the cookies let’s LOULOU JEWELRY trace your “clickstream” activity (i.e., the paths taken by users of the Website as they move from page to page) to enable LOULOU JEWELRY to better serve its customers by revealing which portions of the Website are the most popular. Cookies contain absolutely no personal information. You may disable cookies on your browser. Please review your browser’s instructions for doing so.

6.2 LOULOU JEWELRY may also use “pixel tags” (sometimes called “web beacons” or “clear gifs”), which are tiny graphic images, on the Website. Pixel tags help LOULOU JEWELRY analyze users’ online behavior and measure the effectiveness of the Website and LOULOU JEWELRY’s advertising and marketing. LOULOU JEWELRY works with service providers that help LOULOU JEWELRY track, collect, and analyze this information. LOULOU JEWELRY may also use other analytical tools to evaluate site performance through the use of aggregated data, which contain no personally identifiable information.

6.3 Pixel tags or other analytical tools that LOULOU JEWELRY may use on the Website may collect information about your visit, including the pages you view, the features you use, the links you click, and other actions you take in connection with the Website. This information may include your computer’s Internet protocol (IP) address, your browser type, your operating system, date and time information, and other technical information about your computer. LOULOU JEWELRY may also track certain information about the identity of the web site you visited immediately before coming to the Website. LOULOU JEWELRY does not otherwise track any information about your use of other websites.

6.4 Pixel tags, cookies and/or other analytical tools in LOULOU JEWELRY’s emails may be used to track your interactions with those messages, such as when you open, click, or receive a link in an email message from LOULOU JEWELRY.

6.5 LOULOU JEWELRY may also work with businesses that use tracking technologies to deliver advertisements on LOULOU JEWELRY’sbehalf across the Internet. These companies may collect information about your visits to the Website and your interaction with our advertising and other communications, but no personally identifiable information is shared with them.

6.6 LOULOU JEWELRY may combine the information collected through pixel tags, cookies, and other analytical tools with other information LOULOU JEWELRY may have collected from you. This information may be used to improve our Website, to personalize your online experience, to help LOULOU JEWELRY deliver information to you, to determine the effectiveness of advertising, and for other internal business purposes.

7. Children and Privacy.

The Website is not meant for children, and LOULOU JEWELRY will not knowingly collect any personally identifiable information from children under the age of 13 without verified parental consent. LOULOU JEWELRY will remove from its files any personally identifiable information of anyone LOULOU JEWELRY discovers to be under 13 years old. LOULOU JEWELRY’s online contests or sweepstakes are restricted to entrants who are at least 18 years old. LOULOU JEWELRY is concerned about the safety of children when they use the internet, and understands that children may not understand all the provisions of LOULOU JEWELRY’s Privacy Policy or make informed decisions about the choices that are made available to adult users of the Website. LOULOU JEWELRY encourages parents and guardians to spend time with their children online and to be familiar with the sites their children visit.

8. Opt-Out.

You will receive promotional emails from us only if you have asked to receive them. If you do not want to receive e-mail from LOULOU JEWELRY, you may click on the unsubscribe link at the bottom of any email communication sent by us. Please allow us 8 business days from when the request was received to complete the removal, as some of our promotions may already have been in process before you submitted your request.

9. Disclosure for Legal Purposes.

You hereby authorize LOULOU JEWELRY to disclose any of your personal information pursuant to judicial and administrative proceedings, and in connection with law enforcement activities and as otherwise may be permitted by law, to law enforcement or government agencies if LOULOU JEWELRY believes the disclosure is appropriate or necessary. You also authorize LOULOU JEWELRY to disclose information if LOULOU JEWELRY believes the disclosure is appropriate or necessary in the event of an investigation of illegal or improper conduct in connection with the Website, such as misrepresentation, fraud, intellectual property infringement, or other activity that may put LOULOU JEWELRY at risk for liability.

10. “Phishing” and “Spoofing”.

A common Internet scam is known as “phishing” or “spoofing”.  This occurs when you receive an email from what appears to be a legitimate source requesting personal information from you. Please be aware that LOULOU JEWELRY will NEVER send you an email requesting you to verify bank information, credit card or any other personal information. If you ever receive an email that appears to be from LOULOU JEWELRY requesting such information from you, DO NOT respond to it, and DO NOT click on any links appearing in the email. Instead, please forward the email to LOULOU JEWELRY at info@louloujewelry.com, as LOULOU JEWELRY will investigate instances of possible Internet fraud.

11. Non-Confidential Information.

LOULOU JEWELRY does not want you to send to us any confidential or proprietary information through email except for information necessary to place an order or otherwise. Any materials, suggestions, information, ideas or comments sent to LOULOU JEWELRY will be considered non-confidential, and by submitting the same, you are giving LOULOU JEWELRY the absolute right to use, reproduce, modify, transmit, display and distribute the information for any purpose whatsoever, with no payment or other compensation to you. However, LOULOU JEWELRY will not use your name unless LOULOU JEWELRY is required by law to identify the source of the suggestions, information, materials, ideas or comments, or unless LOULOU JEWELRY first obtains your permission.

12. Assignment.

LOULOU JEWELRY may freely assign this Privacy Policy or any of its rights and/or obligations hereunder.

13. Contact.

If you have any questions about your privacy or security at the Website, please send an email to info@louloujewelry.com and include your name and the address in the message. If you do not receive a response from LOULOU JEWELRY to any emails you send to LOULOU JEWELRY within 8 business days, please send LOULOU JEWELRY another email as your original email may not have been received.

Last Updated: Dec 3, 2018.

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